Returns & Exchanges
At daals, we want you to love your new furniture, but if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund. All returned products must be in their original packaging and in a resalable condition to ensure a smooth processing experience.
Initiate Your Return
Contact our customer service team via our online portal or email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Carefully disassemble your furniture if necessary and place all components into the original boxes, ensuring all hardware and instructions are included.
Schedule a Collection
Once your return is approved, we will help you arrange a convenient collection date with our specialized furniture couriers or provide instructions for drop-off.
Receive Your Refund
After our warehouse team inspects the returned items to confirm they meet our quality standards, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing